repair partner

How an MRO uses options to save you time and money

How an MRO uses options to save you time and money

In the aircraft part repair world, your MRO should be your ally.

Your ally, or your partner, should be there to make the process as easy as possible for you. To really be effective, they should give you options to save you money, work around issues when they arise and lower your turn-around times.

Choose a Repair Partner with True Service Excellence

Choose a Repair Partner with True Service Excellence

Everyone thinks they have great customer service.

Have you had a vendor that never answered your emails? Or, worse, one that locked you into a contract but now won’t take your calls?

When it comes to delivering excellent service, MROs are from Mars.

[VIDEO] Selecting the Right Repair Partner 104: TRANSPARENCY

[VIDEO] Selecting the Right Repair Partner 104: TRANSPARENCY

Is your repair partner telling you everything you need to know?

When you get quotes for your aircraft part repair, you’ll often get a single bundle quote. It’s just a rate. Pay it or leave it.

What if you could provide your own piece parts to lower the cost? What if you could use an unserviceable unit, and cannibalize it for parts? What if there was a better option, that had your best interests at heart?

MROs lack transparency.

Frustrating Things Repair Stations Say & How You Should Reply

Does it drive you crazy when a repair station makes excuses about your repair order?

You’ve sent your aircraft part/s in for repair, yet you spend more time than you’d like trying to get a valid update.

You have to call, email, and follow-up to get status on your repair work order. Once you get a hold of someone, the reply sounds like…

THIS Quality Makes Your Repair Partner a Unicorn

THIS Quality Makes Your Repair Partner a Unicorn

It’s a hidden treasure.  Flexibility is often very difficult to find… but when you do, it’s golden.

Of course, policies and procedures have their place, and in many cases they’re there for a good reason.

But not if it hinders getting your job done the fastest, most affordable way possible.