The discussion begins at 3:03 with Ryan sharing his responsibilities as the core logistics readiness officer and we quickly learn that he has been involved in supply chain for about 19½ years. That's almost 2 decades of knowing all there is to know about supply chain.
Ryan explains to us that although his team moves parts around the world they deal more with the end user. Due to the fact that he deals with maintenance group providers to even customer complaints, Ryan considers his work on the retail side of things.
Efficiency in your Supply Chain
We asked Ryan how he stays organized with such volume and at 10:02 he explains the organization of his wing and compares the ease of their system to Amazon. Below him is a wing of 25 staffers that work with 3 major commodities, which are aircraft parts, petroleum, and equipment items & parts for vehicles.
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His staff of 25 has 3 groups below them of 100-200 folks a piece. Each team has a different role or specialty.
From their $17.5 billion dollar supply chain, $8-9 billion alone comes from aircraft parts. Ryan and his wing goes through about 5½ million customer transactions a month. That's more transactions than most companies receive in a year.
Ryan stresses the importance of taking advantage of demand patterns. Due to the fact that his wing can move inventory back and forth they skip the step of asking retail teams and do it themselves.
At 14:03 Ryan shares with us the importance of communication within his team and how having an enterprise view of their supply chain has worked for them.
Leadership & Motivation